GVSU and Visitors

What is TIBA? 

TIBA is a Parking Access and Revenue Control System that scan your license plate via License Plate Recognition (LPR) and if you have a GVSU permit, the gate will raise.  

What happens if the gate doesn't go up?

LPR can sometimes misread license plates. In the event that this happens, please press the green "Help" button on the bottom right of the machine or call our TIBA office at (616) 331-7275 option 3.

What happens if I drive a different car and forget to update my license plate?

The system takes 45 minutes to update once the update is made to your permit through the parking portal. If it has not been 45 minutes or you have not made the change before pulling into the lane, please press the green "Help" button on the bottom right of the machine or call our TIBA office at (616) 331-7275 option 3.

Should I park with my license plate visible and free of debris?

Absolutely! A clear plate will help the LPR technology efficiently process your permit. Please remember, until GVSU completely moves away from physical permits. A key rule to follow is that if a humans eye's cant read the plate, the LPR technology won't either.

What happens if I drive a motorcycle to campus?

Motorcyclists need to ensure they are parked in designated motorcycle parking locations. Currently, motorcycles are not required to have a permit while on campus. You will need to please press the green "Help" button on the bottom right of the machine or call our TIBA office at (616) 331-7275 option 3.

What will happen if my license plate becomes snow-covered and unreadable?

This will hinder the process of efficiently exiting the parking lots and you may have to exit the vehicle to wipe of the snow, back up and try again.

If I have a day visitor guest, do I need to register the license plate?

Currently, if a visitor visits the downtown campus, they will need to fill out the required information on the visitor permit request form which would then allow the visitor to park via LPR. Paper permits are no longer valid in lots that have the TIBA equipment. Overnight guest will still need to follow the current policy.

If I forget to update my plate and don't press the help button and pay, can I receive a refund?

Please, fill out the TIBA refund request form found here. 

Do you still offer Pay-2-Park?

TIBA has replaced Pay-2-Park in the Seward Ramp and Flat Lot. You will need to take a ticket and pay on exit. 

What is the rate I'm charged if I pull a ticket?

The parking rate is $2.50/hr. and you will pay on exit unless you obtain proper validation or it's event parking.

I'm here for an event through GVSU, what do I do with my ticket?

You will need to take your ticket to the event to get proper validation to exit. GVSU current students, faculty and staff are not eligible for validation, a GVSU permit is required. 

YMCA

YMCA Members and Staff are only permitted to park in the Seward Ramp after the patrons plate has been registered with the YMCA. 

YMCA Members get 2.5hrs of free parking and then will be charged $2.50/hr. that is exceeded past the time limit. Current GVSU Students, Faculty and Staff are not eligible for free parking benefit through the YMCA, an active GVSU permit is required.

Any questions regarding permit registration and troubles should be directed towards the YMCA.